Job Description

Shopify Trader

Location: Deira, Dubai

Job Summary :
We are looking for a Shopify Trader with a strong background in managing and growing eCommerce stores on Shopify, specifically with a focus on the UAE market. The ideal candidate will have hands-on experience in the entire eCommerce process, from product selection, setting up Shopify stores, optimizing the sales funnel, running marketing campaigns, and maintaining high customer satisfaction. A successful applicant will have a deep understanding of the local market trends and consumer behavior in the UAE.

Key Responsibilities :

1. Shopify Store Management :

o Set up, configure, and optimize Shopify stores to maximize performance.

o Oversee day-to-day operations including inventory management, order fulfillment, and customer support.

o Conduct regular audits to ensure the store is fully functional, error-free, and secure.

2. Market Research & Product Selection :

o Identify trending products in the UAE market through data-driven analysis and research.

o Evaluate suppliers and manage relationships with local and international vendors to source high-quality products.

3. Sales & Marketing Strategy :

o Develop and implement marketing strategies to drive traffic and increase sales (including paid ads, SEO, social media campaigns, influencer marketing, and email marketing).

o Work with content creators to ensure effective social media campaigns and promotions.

o Analyze and interpret data to optimize marketing campaigns for better ROI.

4. Customer Experience Management :

o Ensure smooth customer service and resolve issues related to product queries, returns, and refunds in a timely manner.

o Monitor customer feedback and reviews, ensuring customer satisfaction and improving the overall experience.

5. Performance Analytics :

o Use Shopify's analytics tools and Google Analytics to track store performance, user behavior, and sales trends.

o Monitor key performance indicators (KPIs) and make adjustments to improve store revenue and growth.

6. Financial Oversight :

o Manage store budgets, pricing strategies, and profit margins effectively.

o Ensure all financial aspects of the store (orders, payments, taxes, etc.) are handled accurately.

7. Local Market Adaptation :

o Adapt product offerings, marketing, and customer service approaches to meet the needs of the UAE market, including local cultural preferences, trends, and purchasing behaviors.

Qualifications & Skills :

• Minimum of 2 years of hands-on experience in running a Shopify store, ideally with a focus on the UAE market.
• Proven track record of successfully managing an eCommerce store, growing sales, and optimizing online presence.
• Strong understanding of Shopify's platform, its tools, and integration with various third-party apps.
• Experience with digital marketing strategies, including SEO, Google Ads, Facebook Ads, influencer collaborations, and email marketing .
• Knowledge of the UAE eCommerce market , consumer behavior, and local regulations.
• Analytical mindset with proficiency in data-driven decision-making.
• Strong communication and organizational skills.
• Fluent in English; knowledge of Arabic is a plus but not mandatory.

Benefits :

• Competitive salary (commensurate with experience) & Performance-based incentives.
• Opportunities for career growth and learning within a fast-growing eCommerce environment.
• Collaborative and supportive team environment.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Visa Status

Experience:

• customer service: 1 year (Preferred)

Language:

• English (Required)