Job Description

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We are looking for an enthusiastic shop manager to oversee the day-to-day operations of our store, coordinate staff, and ensure our customers have excellent shopping experiences. The shop manager's responsibilities include driving sales, enforcing company policies, ensuring compliance with safety regulations, and managing financial aspects such as daily revenue. The ideal candidate will have experience managing a team of employees, as well as experience in the retail industry.

To be successful as a shop manager you should have excellent people management skills and a good understanding of business operations.

Responsibilities:

• Ordering, recording, and managing inventory.
• Managing and accounting for all money-handling procedures.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.
• Provide hands on direction, guidance, training and supervision on the shop floor to subordinate employees.
• Oversee dispatch/logistics functions to ensure efficient operation of the department.
• Supervise and coordinate all activities related to outbound and inbound orders and the check-in and repair of resources in the shop.
• Provide timely support to show site regarding last minute corrections, additions and replacements.
• Ensure that all company paperwork is completed timely, accurately and in accordance with Company requirements. Some examples include, but are not limited to, order forms, pick tickets, delivery/return, shipping documents, and all other operation forms.
• Identify and implement procedural changes that improve the department's overall performance.
• Confer with management to discuss operational challenges, issues and opportunities.
• Supervise the individual department heads in maintaining the Company's equipment manuals in order to provide technical specifications to clients and employees, as required.
• Educate, comply and enforce all Safety procedures.

Requirements & Skills:

• High school diploma/GED required.
• Degree in business administration or a related field preferred.
• Previous experience in a retail industry.
• Strong leadership and management skills.
• Excellent communication skills, both verbal and written.
• Good interpersonal and conflict resolution skills.
• Basic knowledge of accounting.
• Strong customer focus and decision-making skills.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month