Job Description

Job Summary:

The

Shipping and Customs Coordinator

is responsible for overseeing the coordination of

sea and air freight shipments

, ensuring

customs clearance

compliance, and managing all documentation related to shipments. This role ensures that shipments are processed efficiently, in compliance with regulations, and delivered on time to meet customer needs.

Responsibilities:

Shipping Coordination & Documentation Management:

Oversee the scheduling, booking, and tracking of

sea and air freight shipments

to ensure timely deliveries.

Prepare, verify, and submit necessary shipping documents such as

Bill of Lading (BOL), Air Waybill (AWB), and Commercial Invoices

.

Liaise with

freight forwarders, shipping lines, airlines, and customs brokers

to ensure smooth shipment processing and timely arrivals.

Customs Clearance & Regulatory Compliance:

Ensure accurate and timely

customs clearance

of shipments by preparing and submitting required documents, including

tariffs, taxes, and duties

.

Stay updated on

customs regulations

, trade laws, and ensure compliance with

international, regional, and local customs requirements

.

Manage the import and export process, including obtaining

import/export licenses

,

certificates of origin

, and other required documents.

Client Communication & Issue Resolution:

Serve as the

main point of contact

for customers, providing regular updates on the status of shipments and addressing any concerns related to delays or customs issues.

Troubleshoot and resolve

issues related to customs delays

, damaged shipments, or regulatory problems to maintain customer satisfaction.

Advise clients on the most

cost-effective shipping solutions

and

tariff classifications

to ensure smooth shipment processes.

Inventory & Supply Chain Coordination:

Coordinate with

warehouse and logistics teams

to ensure timely preparation and dispatch of shipments, and manage inventory levels.

Maintain an organized system for tracking all shipment records, including

customs documentation

and delivery status reports.

Generate

weekly or monthly reports

on shipping performance, customs clearance timelines, and cost analysis.

Required Skills & Experience:

Bachelor's degree or diploma

in

Logistics, Supply Chain Management, Business, or a related field.

Minimum of 3-5 years

of experience in

shipping coordination

,

customs clearance

, and

logistics management

(both sea and air freight). Strong understanding of

customs regulations, tariffs, duties

, and

shipping documentation

(BOL, AWB, etc.). Experience working with

freight forwarders, customs brokers,

and

shipping lines/airlines

. Proficient in

shipping and logistics software

and

customs clearance systems.

Strong organizational skills and attention to detail. Excellent communication skills to liaise with customers, vendors, and internal teams. Ability to troubleshoot issues related to customs or shipping delays and provide effective solutions.
Job Type: Full-time

Pay: AED3,500.00 - AED5,000.00 per month

Application Question(s):

Are you currently in UAE? If yes, which City are you located in? Do you have any UAE experience related to Shipping and Customs Coordinator? What is your current visa status? Can you join immediately? What is your expected salary? What is your Nationality? * What is your Age?