Our Client is a combination of a Coffee house and a convenience store. Providing its customers with their daily needs in one place. Their products range from Coffee, bakery and fresh foods, to the daily needed grab and go groceries. The Mission Is to make people's everyday life easier, by providing them with their daily needed F&B products where they are! Making prices affordable by creating a fixed promotional strategy & loyalty schemes. :
Provide direction and feedback to workers during shifts
Schedule employee shifts and assign duties
Manage time-off requests and handle last-minute absences
Train and coach new employees
Inspect equipment and communicate the need for repairs or replacements to management
Check cash drawers and prepare bank deposits
Ensure health and safety standards are followed
Address customer and employee complaints
Resolve conflicts between workers
Foster and maintain a positive work environment
Job Requirements:
Proven experience as a Shift Leader or relevant managerial role
Knowledge of the industry and relevant health and safety regulations
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast
Strong problem-solving aptitude
Ability to stand for long periods
High school diploma is preferred
Accommodation, Food and Transportation provided by employer