Job Description

Do you see yourself as a Shift Engineer in our Engineering department as part of Crowne Plaza Hotel Dubai Festival City?



There's nothing complicated about dealing with business people.



They're just people. Doing business.



By day, international marketing superhero. By night: fluffy bath robe and a box set.



Like Liz, who's left her laptop cable in the cab. Or Mario, who's secretly missing his cats. The early riser, who's first in the gym. The sales team preparing for the 'big pitch' over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.



The InterContinental Hotels Group properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.


A little taste of your day-to-day:


• Maintain the hotel in your qualified trade to the desired standard
• Shift inspection and rectification
• Complete work orders as requested by the Chief Engineer to meet customer requirements
• Initiate/identify project work required throughout the hotel
• Implement and action the preventative maintenance program
• Demonstrate flexibility in changing the work schedule in light of guest priorities
• General building minor maintenance repairs
• Ensure pool chemical level is in accordance with legislative requirements, is vacuumed and surrounding area maintained to standards established
• Ensure plant rooms are checked and cleaned and are in operating order
• Carry pager and respond to requests from departments regarding minor maintenance issues throughout the day
• Conduct lighting checks to ensure all globes are in working order
• Investigate reported faults for laundry and kitchen equipment
• Carry out any minor repairs to guest rooms or public areas
• Liaise directly with departments regarding the completion of work orders and prioritise in order of guest satisfaction


What we need from you:


• Minimum three to five years of experience with a similar position in a five-star Hotel or similar organization.
• Interpersonal written and verbal communication skills.
• Having trade license / HACCP training certificate / or any other technical certificate would be encouraged.


What you can expect from us:



We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.



Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.



IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.



So, join us, and you'll become part of our ever-growing global family.


Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.



Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.