Job Description

Working at Lockton
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position
About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. Competitive Salary and Benefits Package Professional experience in a truly global company that is reshaping the industry Excellent growth opportunities Benefit from a collaborative approach with in-country specialists to assist you in driving growth Support, coaching and development to help you to be the best you can be Hybrid working model, offering you flexibility and a great working environment
Business unit
Dubai
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.



The Services Coordinator will play a key part in the Lockton MENA office in DIFC in the Operations Team by providing assistance to associates including but not limited to; booking flights, hotels, roadshows, conferences etc. The Service Coordinator will be continuously working with our Associates so having good people skills is a must. This is a fantastic opportunity for a seasoned services coordinator to join the world's largest privately owned insurance brokerage firm in the world, working as part of the MENA Operations function.



Your Responsibilities

• Own and manage the bookings process for Lockton MENA associates, including but not limited to booking flights, hotels, roadshows, conferences etc
• Lead on the planning and support of trainings/conferences as per business requirements
• Act as the main point of contact for associates' business travel inquiries and processes including processing administrative visa requirements, travel and accommodation bookings, venue bookings and catering.
• Creating reports and managing travel expenditures
• Covering for office manager when they are not available, the role reports in to one of the senior executive assistants
• Assess the service needs of associates and connect them with the correct provider
• Create and maintain a directory of service providers and resources
• Assess associate issues and provide recommendations to fix problems
• Ensure each client/associate is given the necessary services and follow up to fill ongoing service needs
• Maintain good relationships with associates, service providers and clients
• Answer telephones and respond to email inquiries in the office
Qualifications
Basic Qualifications

• Minimum of 3 years of experience in a well reputed international firm in delivering excellent services coordination, managing travel bookings, creating expense reports and providing excellent customer service
• Experience working in a well reputed international firm
• Excellent written and spoken English skills
• Excellent communication skills with an ability to build close relationships
Competent in Microsoft Office
•

Preferred Qualifications

• Arabic speakers will be highly preferred for this role
• Bachelor's degree
• Excellent time management skills
• Meticulous and attentive to detail
• Highly motivated and a team player with good interpersonal skills
• Positive attitude towards work and learning
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.


At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.


About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day.


At Lockton, we believe in the power of all people. You belong at Lockton.


How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.


We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.





No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.