You will be responsible for the overall delivery of large scale ServiceNow implementation.Client DetailsA large, exciting business going through a transformation.Description
Analyse and translate business and technical requirements into architectural blueprints that address complex business objectives.
Design solutions across the ServiceNow platform, leveraging out-of-the-box capabilities.
Assist IT in effort scoping and estimation to refine business visions and capabilities into actionable tasks.
Support the development and refinement of roadmaps for Service Management initiatives.
Engage with architects to position ServiceNow as the primary platform for digital transformation.
Advocate for ServiceNow\'s advisory and expert services, promoting best practices and industry use cases among stakeholders.
Support organisational change management activities, including awareness sessions on new processes and technologies.
Create training materials to operationalise ServiceNow processes and work instructions.
Provide coaching to technical staff on process consultancy and governance frameworks.
Guide customers through prescriptive solution designs and manage technical implementation decision points.
Assist in defining and developing the Enterprise Service Catalog and its elements.
Identify and suggest areas for improvement in the current solution.
Job Offer
Opportunity to lead a transformation project.
REQUIREMENTS
Bachelor degree or equivalent, with ITIL certified and either ServiceNow CSA (Certified Service Administrator) or CIS (Certified Implementation Specialist) certification as a minimum.
Minimum 3 years large program experience in architecture and design of enterprise platforms, with proven experience in ServiceNow implementations
Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
ABOUT THE COMPANYMichael Page is one of the world\'s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search LegalThe Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.
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