Description

Service Manager

Location

Business Bay - Dubai - United Arab Emirates

Service Manager

Description

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house where we exude patience, empathy, and personality to host the show, and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Service Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities:

-Supports the smooth running of the Front Office department, where all aspects of the guest journey and experience are delivered to the highest level

-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries and problem resolution

-Delivers on plans and objectives where Front Office initiatives & hotel targets are achieved

-Manages the Front Office team fostering a culture of growth, development and performance within the department

-Builds and maintains effective working relationships with all key stakeholders

-Delivers an effective planned guest engagement programme

-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements:

-Proven experience with excellent problem-solving capabilities

-Excellent managerial skills with a hands-on approach and lead-by-example work style

-Commitment to exceptional guest service with a passion for the hospitality industry

-Ability to find creative solutions, offering advice and recommendations

-Personal integrity, with the ability to work in an environment that demands excellence, time and energy

-Experienced in using IT systems on various platforms

-Strong communication skills

Details

Salary To Be discussed

Schedule Full Time

Experience Minimum 2 years of experience

Location Business Bay - Dubai - United Arab Emirates

Expiry date Wed, 12 Jul 2023

Skills

Fast-Paced Experience

By applying you confirm you have these skills.

Joblinks.ae