Job Description

Service Engineer - Workshop Services
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#### At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

### Your role and responsibilities


In this role you will be responsible to apply safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents. Maintaining departmental housekeeping standards, contributing to customer satisfaction by executing workshop orders according to workshop processes and guidelines. The work model for this role (onsite) This role is contributing to Motion Business Area based in Dubai UAE. You will be mainly accountable for: oActing with sense of urgency and care in the direct area of responsibility oPerforming workshop tasks such as Drives troubleshooting, repair, assembly, and testing of ACS880/800/550/580/ ACS800LC, DC drives and all other ABB VFD product family which are arriving to workshop. supporting training centre coordination & training deliveries oChecking bill of materials and other documents to identify required parts needed for service activity and ensuring that all materials, parts, and equipment are available for service execution. Material handling, storage of shipments oHandling spare parts and keeping inventory up to date oEnsuring the completion, processing, and maintenance of all required documentation. oKeeping track of drives arriving and leaving the workshop and keeping customer updated with the progress of the service. oPreparation for deliveries with DN/PL, arranging packing and logistics follow up. DSW case data file entry and update with utmost accuracy. E-waste/recycling process handling oProactively executing work on a first-time right approach and ensuring the job is done on time and on quality. oIdentifying improvement needs and potential solutions for them in the way of working, communicating them proactively and driving small improvement actions. oProviding technical support service to end user with regard to the DSW cases in accordance with ABB guideline.

### Qualifications for the role

• Bachelor of Engineering in Electrical / Electronic with 3 to 8 years' service experience in LV Drives
• Electrical /Electronic troubleshooting with report making skills, MS office Excel skills.
• Communication & presentation skills
• Product Knowledge on ACS800, ACS880, ACx550, ACx580, ACS800LC, ACS880LC.
• Interest in Workshop repair & services.
• Excellent communication in English mandatory.

### Benefits

• Retirement plan

### More about us


We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory