About EXANTEEXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology.Our proprietary trading platform enables direct market access to 1M financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options.We are a fast-growing global company with 600+ employees across 70+ locations, representing 60 nationalities, all of us following the same guiding principles:

• We believe that freedom is an inherited right
• We are catalysts
• We defend privacy
• We cater to our customers to an unprecedented degree

As a Financial company, we know our investment priorities. We invest in our people.Join us in creating a new standard for wealth management:About the RoleBe a part of geographically distributed ServiceDesk teamAct as a first point of contact for company employees located all over the world * Help to troubleshoot problems with corporate workplace, such as laptops, local networks and Wi-Fi, printers, IP telephony

• Work with cloud services like Google, Slack, Jira, Confluence, BambooHR, Kissflow, 3CX, etc.
• Manage user access rights and permissions
• Create and maintain automations and integrations to simplify the interaction of employees with internal services of the Company

Reporting line: Service Desk LeadLocation: DubaiWorksite: flexible (remote/onsite)Responsibilities

• Providing Technical support for employees
• Troubleshooting Windows and MacOS systems
• System administration
• Monitoring security alerts
• Development of automation scripts
• Maintaining Employee Onboarding and Termination processes
• License management
• Corporate equipment maintenance

Requirements

• Upper intermediate English is a must
• Knowledge of operating systems (Windows, MacOS)
• Experience with Google cloud ecosystem, preliminary G-Suite

• Experience with cloud services APIs (Google, slack etc.) is a plus
• Basic experience with local area and Wi-Fi networks
• Experience of programming languages (Python, Java script) is a plus
• Be \xd1\x81ustomer-oriented and cool-tempered, ready to fulfill repeating requests and resolve repeating issues
• Good communication skills, ability and willingness to provide service of high quality

Benefits

• Competitive salary & performance-based bonus programs
• Corporate benefits (choose your preferred options)
• Truly inspiring culture, pleasant and informal work environment
• Ongoing education & training programs
• Opportunity to network and connect in the Corporate Events
• Global career opportunities

*Benefits/perks listed above may vary depending on the nature of your employment with the company and the country where you work

EXANTE