:Hey there!Are you one of those creative minds? A character, a storyteller?Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?Join the audition and start scripting your own story at Paramount Hotels Dubai!Job ResponsibilitiesTo oversee the effective execution of the outlet.The Service Agent is highly committed to guest needs/necessities and care of the establishment. Responsible for the outlet set up and its operation organization according to the policy and service standards and SOP\'s
Serve and clear food and beverage items in an unobtrusive and professional manner
Carry trays and set up trolleys with linen, china, glass and silver.
Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests
Ensures that effective link is maintained between kitchen and service areas
Handle guest complaints according to policy
Ensuring the outlet set up is according to set standard
Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening
To anticipate, in advance, all materials and supplies and assure their availability
To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
To understand all food and beverage items offered, including ingredients, methods of preparation and proper service
Ensure closing of the restaurant is carried out as per the standard checklist provided and no pending tasks
To maintain inventories and par stocks
QualificationsEssentials:
A total of 2-4 years Food and Beverage experience
2 years minimum in a similar role in a 5 * international environment
High school Diploma.
Good level of English both written and verbal
Customer service oriented
Ability to follow company\'s procedure and set guidelines