Job Description

Job Title: Service Advisor (Automotive)

Location: Ras Al Khaimah
Job Type: Full-Time
Salary: Competitive + Benefits (negotiable based on experience)

:

Are you passionate about cars and skilled at providing top-notch customer service? We are looking for a knowledgeable Service Advisor to join our dynamic team. The ideal candidate will have a strong understanding of automotive systems, parts, and services, combined with excellent communication and customer service skills. You will play a key role in assisting customers, recommending services, and ensuring that every interaction is seamless and professional.

Responsibilities:

• Greet and interact with customers to understand their vehicle concerns and service needs.
• Provide expert advice on car repairs, parts, and maintenance, based on customer issues.
• Review and explain service recommendations, estimates, and work orders to customers.
• Coordinate with the service technicians and parts department to ensure timely and accurate repairs.
• Schedule service appointments and maintain communication with customers throughout the process.
• Handle customer inquiries, complaints, and concerns in a professional manner.
• Ensure a smooth handover of vehicles to customers once work is completed.
• Maintain accurate service records and documentation.
• Keep up-to-date with the latest automotive technologies, parts, and services.

Requirements:

• Proven experience as a Service Advisor, Service Writer, or similar role in an automotive environment.
• Strong knowledge of automotive systems, parts, and repair processes.
• Excellent customer service and communication skills.
• Ability to explain complex automotive issues to customers in a clear, understandable manner.
• Detail-oriented with strong organizational skills.
• Experience working with a team of technicians and managing labor resources.
• Knowledge of automotive software or service management systems is a plus.
• Ability to work in a fast-paced environment and handle multiple tasks.

What We Offer:

• Competitive salary and benefits.
• Opportunities for growth and advancement in the automotive industry.
• Supportive and dynamic team environment.
• Employee discounts on parts and services.

To Apply:
Send your resume and a cover letter to karamat123@yahoo.com 052-9044718 - 050-6275265. Be sure to include details about your automotive knowledge and customer service experience.

Job Types: Full-time, Contract