Service Advisor
Job Description
Responsibilities:
• Utilize leads generated through social media networking to convert potential customers.
• Create job cards for customers upon their arrival at the garage.
• Communicate with clients to understand their inquiries and concerns.
• Liaise with the floor supervisor and the floor diagnosing team to identify and address the issues with the customer's vehicle.
• Find the appropriate solution for the customer's car troubles.
• Ensure all necessary repairs and services are accurately documented on the job card.
• Oversee the delivery process of vehicles to customers, ensuring a seamless experience.
• Serve as the primary point of contact for customers from lead acquisition to car delivery.
• Adhere to all company and garage rules and regulations.
Qualifications:
• Previous experience in the automotive industry in a service advisor role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of automotive systems and terminology is preferred but not required.
• Familiarity with social media networking platforms.
Job Type: Full-time
Pay: AED2,500.00 - AED4,000.00 per month
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Job Detail
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Job IdJD1705099
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned