Service Advisor
Abu Dhabi, United Arab Emirates
Job Description
: * Receives & serves customers following companies & manufacturers procedures in order to sustain a positive service experience to each customer.
- Solves customers complains to keep high level of customer satisfaction.
- Up sells added value services to maximize revenue to service centre.
- Updates customers information on system for reliable CRM data.
- Reviews outstanding repair orders continuously for closing & settlement.
- Attends training programs to improve skills & competencies
- Feeds back ideas/suggestions to improve customers service processes & increase revenue.
- Advises customer the feasibility of car trade in when repair cost becomes high as to get customers trust & loyalty.
- Higher Secondary graduated or educational courses related to customer service.
- 3 years experience in customer service (preferred with any Automotive Agency/Dealer).
- Excellent communication skills in English (additional Arabic language is preferred).
- Smart Appearance
- Willing to work at Al Ain Branch
- Fluent in English & Arabic
- Paid Leave
- Travel Ticket
- Medical Insurance
- Free Recruitemnt
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Job Detail
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Job IdJD1759528
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned