Service Advisor
Job Description
Greet customer when they arrive at the workshop and direct them to the available mechanic.
Ascertain automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives;
checking vehicle maintenance records; examining service schedules
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Consult with mechanic with about necessary repairs and possible alternative to expensive work.
Open and closing job cards enter necessary details to system including time sheet.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Prepare vehicle history report, unclosed job card report, weekly vehicle report and vehicle month flow analysis.
Perform customer service duties i.e. answering the phone, scheduling service appointment and calling customer to inform them their vehicle are ready to pick up.
Job Type: Full-time
Pay: AED4,000.00 - AED6,000.00 per month
Ability to commute/relocate:
• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• Mechanical Engineer: 5 years (Required)
• Customer Service: 5 years (Required)
License/Certification:
• UAE driving license (Required)
Location:
• Abu Dhabi (Required)
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Job Detail
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Job IdJD1756268
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned