We are currently seeking a highly motivated and experienced Senior Visa Consultant to join our team. This position offers an exciting opportunity to work in the tourism industry, assisting agents/clients with their UAE visa, supervise the visa section, and actively participating in visa sales activities. The ideal candidate should possess excellent communication and sales skills, a strong background in the UAE Visa processing, supervisory skills, and exceptional customer service abilities. Responsibilities:
Supervise the Visa section and perform Visa Sales function
Act as a point of contact and frequently available for Visa agents, providing exceptional customer service by resolving visa issues and assisting them in a professional and friendly manner
Preparing and updating Agent visa agreements/contracts. Updating contracted rates and close monitoring of overstays.
Utilize persuasive sales techniques to promote and sell our UAE Visa services to potential Agents, both through phone calls and in-person visits.
Conduct market research and identify potentials, proactively reaching out to Agents to generate leads and expand our customer base.
Provide expert advice and recommendations to Agents.
Process and do postings of visas using available software e.g. Ninth ware and ensuring all necessary documentation is completed efficiently.
Requirements:
Experience in UAE Visa processing
Background on Visa sales, with a track record of meeting or exceeding sales targets.
Excellent interpersonal and communication skills, both verbal and written.
Strong customer service orientation with a friendly and approachable demeanor.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Good knowledge on UAE Immigration portal and Visa Software e.g. Ninth Ware.
Proficiency in using office software e.g. MS Excel, MS Word.
Flexibility to work on weekends, holidays, and occasional evenings, as per business requirements.
Please submit your resume, along with a cover letter highlighting your relevant experience. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Job Type: Full-time Pay: AED3,000.00 - AED3,500.00 per month
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