Job Description

Travel Consultant

We are looking for a detail-oriented individual to join our team. The responsibilities of the travel Consultant include optimising our travel operations, making travel arrangements over the phone or the Internet and providing guidance on travel arrangements.

To be a successful travel Consultant , you should have a strong working knowledge of travel management processes and excellent attention to detail.

Roles & Responsibilities

Strategic Travel Planning:

• Design, develop, and implement comprehensive travel programs and policies for individuals and groups.
• Proactively research and identify cost-effective travel solutions that align with company goals and budgets.
• Oversee all logistical aspects of travel, including flights, Visa, accommodation, ground transportation, and activities, prioritising efficiency and traveler satisfaction.

Client Relationship Management:

• Nurture outstanding client relationships by providing proactive support, clear communication, and timely resolution of any travel-related issues.
• Serve as a primary resource for travelers, offering guidance, addressing concerns, and ensuring a positive travel experience from start to finish.
• Gather client feedback to identify areas for improvement and optimize travel programs.

Global Partnership Development:

• Forge strategic partnerships with airlines, hotels, tour operators, and other industry stakeholders to secure preferred rates and exclusive travel options.
• Maintain strong working relationships with vendors to ensure seamless travel experiences and access to value-added services.

Travel Expertise and Market Awareness:

• Possess in-depth knowledge of global destinations, attractions, cultural practices, and travel trends to provide expert recommendations to clients.
• Conduct ongoing research to stay updated on the latest travel industry developments and identify new, exciting travel opportunities.

Operational Excellence:

• Ensure meticulous documentation and record-keeping of all travel bookings, itineraries, client preferences, and financial transactions.
• Streamline administrative processes to maximize efficiency and accuracy in travel program management.

Marketing and Business Development:

• Collaborate with the marketing team to develop promotional strategies and materials that showcase the company's travel offerings.
• Identify opportunities to expand the travel business through targeted outreach and networking.

Preferred candidate profile

• A bachelor's degree in any stream (in tourism may be preferred), travel or hospitality.
• A minimum of 2 years experience in the travel industry.
• Knowledge of Galileo and other flight reservation booking software
• The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
• Good communication, customer service, and interpersonal skills.
• A basic understanding of Geography.
• Strong computer skills

Job Type: Full-time

Pay: AED2,500.00 - AED4,500.00 per month

Experience:

• travel company: 2 years (Required)

Language:

• arabic (Preferred)