Job Description

Would you like to take ownership of delivering an exceptional service to our customers?

Are you passionate about building relationships and ensuring customer success?

Join our world class Oilfield Services Team

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team produces advanced technology tools and measuring devices for downhole drilling. We play an integral part in delivery of products to exceed our customer requirements and expectations. Partner with the best

Baker Hughes Offers the opportunity as an experienced Senior Technical Support Manager to join the team in Doha, Qatar. The role is based in customer office (QatarGas headquarters) .

As a Senior Technical Support Manager, you will be responsible for:

Working with assigned Service Delivery Coordinator/Salesman to understand the client's well construction or production objectives as well as the commercial terms for Baker Hughes(i.e. outcome based contract, line item contract)

Performing offset/similar job analysis to understand application hazards and incident potential

Designing a Job program, including risk mitigation plans and contingency plans, that can meet the client's objective and maximize revenue potential and future job assignments for Baker Hughes.

Working with the Service Delivery Coordinator/Salesman to ensure any risk of meeting the client's objective is communicated to the client using the appropriate channels

Comparing job as-planned versus job as-executed and document any lessons learned to ensure opportunity for continuous improvement

Participating in incident investigation when required, ensuring end to end process, from job planning, preparation and execution is considered to determine the incident root cause and drive appropriate corrective actions

Fuel your passion

To be successful in this role you will:

Have Bachelor's Degree in Engineering and 10+ year's in wellbore construction

Have 3-4 years experience in customer facing role

Have Exceptional knowledge in Wellbore Construction products, including but not limited to: Open Hole Fishing, Wellbore Clean Out, Remedial and Simulation, Through Tubing Inflatables, Wellbore Intervention, Casing Exits

Have Knowledge of open hole and cased hole completions system

Have Thorough understanding of down hole hydraulics, Torque & Drag, Tubemove Models & MS Office applications

Have Able to work with little supervision and to work well with the team.

Have Good Time management skills.

Have Proficient use of computer based programs related to application of product

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits

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