Job Description

Position:Senior Team Leader

: About US:

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW BSC is strengthening its teams and is looking for a Senior Team Leader

What you will be doing at ARROW: Provide clear direction and guidance to team members, Identify and address team member training needs, Facilitate open and effective communication within the team, Collaborate with team members to find creative solutions to challenges, Allocate resources effectively to optimize project outcomes, Report regularly on team progress and key performance indicators. Organises team activities and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs. Implements service and team strategy plans and goals in collaboration with other teams/customers. Coaching & training of team Review business performance metrics, provides governance and resolution support Implement and drive documentation and reporting of key metrics and results

Who are we looking for? Proven experience in a leadership or supervisory role, at least 5 years of experience Strong interpersonal and communication skills, Ability to motivate and engage team members, Excellent problem-solving and decision-making abilities.

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Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Business Support

R228308