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At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.
From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
As a global leader we're looking for a Senior Solution Architect to drive success as part of our International Support team. Join us and create the future.
You will provide functional and technical expertise, and incident resolution and application maintenance for our main Health products:

• Direct Care - Capacity Management
• Direct Care - BMDI
• Direct Care - MDi

Responsibilities:
What You'll Do

• Prioritize and plan issue resolutions both independently and in a collaborative and fast-paced team environment
• Perform investigations of front-end applications
• Create and maintain documentation and knowledge transfer materials
• Travel up to 25%
• Participate in on-call support as needed
• Willing to work from the Oracle office 5 days per week

What You'll Bring

• A Bachelor's degree in IT, Healthcare or related field or equivalent relevant work experience
• At least 5 years of Healthcare IT.
• It is a MUST to have experience in Oracle Health Millennium Blood Bank, Microbiology, Helix and Anatomic Pathology work experience, candidates who do not have this will not be considered.
• At least 2 year of customer service work experience
• Fluent English skills

What we will offer you

• A competitive salary with exciting benefits
• Visa Sponsorship is available but Relocation costs are not
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• An inclusive culture that celebrates what makes you unique
• Visa sponsorship is available for this position
• Relocation assistance is not available for this position

At Oracle, we don't just respect differences-we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It is when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Career Level - IC3
#LI-MP1
About Us:
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.