Job Description

Minimum Required Experience : 5 years


Contract


Skills


Clinical Management
Database Testing Of Client Server And Web Applications
Clinical Protocol
Clinical Data Management
Description

Profile 2 :

RIS/PACS Implementation and Support Engineer

:




Relevant experience as a PACS Technical Support Engineer / Desktop Support Engineer, IT Help Desk Technician or similar role Provide Level 1 (L1) support, including basic troubleshooting, user assistance, and initial issue triage. Collaborate with radiologists, technologists, and IT teams to customize and optimize system performance. Act as a first point of contact and provide customer support by email, live chat, and phone Diagnose and troubleshoot system issues, including image transfer, storage, and retrieval problems. Perform system backups, preventative maintenance, and ensure DICOM, HL7, and IHE compliance May involve on-call support and travel to healthcare sites for system installations and issue resolution Proficiency with Windows 7, 8, and 10, and Windows Server - 2008, 2012, 2016 and 2019 Working knowledge of networking concepts Working knowledge of relational databases and SQL Working knowledge of Microsoft Azure Cloud technology and architecture Working knowledge with remote desktop applications and help desk software Ability to logically and analytically troubleshoot software and to discuss issues with manager, team and internal personnel





Qualification : Diploma/B-Tech in Computer Science, Biomedical Engineering, Healthcare IT