Job Description

To serve customers and to attend to the customer's needs and ensure compliance of work station to the Foodmark operational standards.

DUTIES AND RESPONSIBILITIES

· Arranges tables, chairs, plates and table settings as prescribed. · Obtains current information regarding soup of the day and lunch special, as well as menu items not available for the day. · Receives, smiles, greets and ushers guests to table. · Presents menus and answers all questions regarding food and drink items. · Removes excess table settings when customers are seated. · Takes and repeats customers' orders and helps in selecting food items as necessary. · Suggests and promotes specialty of the house, promotions and seasonal products. · Makes sure orders are served promptly to customers and attends to additional orders and requests. · Clears dirty dishes and merchandise additional menu items, including dessert, coffee, tea, etc. · Presents guest checks or chits, receives payments and remits payments to the cashier. · When customers are ready to leave, ushers them out with a smile and says, "Thank you, sir. Thank you, ma'am. Come again." · Cleans tables and refilling water pitchers and ice buckets. Resets the table as needed. · Maintains cleanliness in the dining area. · Attends to customers' needs, requests, suggestions, inquiries and complaints. · Prepares, cleans, and maintains the waiter station and dining area. · Handles minor customer complaints, and refers major complaints to the Dining Supervisor. · Replaces and refills condiments. · Assists in conducting inventory of utensils. · Performs other duties as assigned. To ensure accurate cash, credit card and voucher management in accordance with policies and procedures

Knowledge, Skills & Experience

Education College graduate preferred but not required

Language English

Job Experience 6 - 12 months restaurant experience

Technology

Others · Communication · Customer relations · Use of order slips · Serving · Bussing · Table skirting

- Schedule: Full-time Shift: Day Job Travel: