Job Description

Get AI-powered advice on this job and more exclusive features. Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences, is a wholly-owned subsidiary of Emaar Properties PJSC. The group owns and manages a portfolio of hospitality assets and brands including Address Hotels + Resorts and Vida Hotels and Resorts, with plans to introduce its brands in key gateway cities and destinations across Europe, India, China, the Middle East, and North Africa. ABOUT THE ROLE This Senior Role in Marina Operations involves overseeing various aspects of the marina's day-to-day activities and ensuring smooth operations. ABOUT THE FUNCTION 1. Management and Leadership

Provide leadership and direction to the marina staff. Manage and supervise department heads and other key personnel. Foster a positive and productive work environment. Develop and manage the marina's budget. Monitor financial performance and implement cost-control measures. Ensure compliance with financial regulations and reporting. 2. Facility Maintenance

Oversee the maintenance of marina facilities, including docks, buildings, and equipment. Ensure compliance with safety and environmental regulations. 3. Customer Service

Implement and maintain high standards of customer service. Address customer inquiries, concerns, and complaints. Develop and implement customer service training programs for staff. 4. Regulatory Compliance

Ensure compliance with local, state, and federal regulations related to marina operations. Stay informed about changes in regulations and adjust operations accordingly. 5. Security and Safety

Implement security measures to protect marina assets. Develop and enforce safety protocols for both staff and customers. 6. Marketing and Business Development

Collaborate with marketing teams to promote the marina and attract new customers. Identify opportunities for business growth and development. PERFORMANCE DRIVEN CULTURE: WHAT WILL YOU BE MEASURED AGAINST Community and Stakeholder Relations Strategic Planning Operational Oversight Budgeting and Cost Control Logistics and Facilities Management TECHNICAL SKILLS & COMPETENCIES Excellent communication and negotiation abilities. Problem-Solving Skills. DESIRED PROFILE (QUALIFICATIONS, EXPERIENCE & LANGUAGE PROFICIENCY) Bachelor's degree in business administration, hospitality management, or a related field. Managerial position experience in a marine/vessel operations organization, including progressively responsible management experience with both professional and operations staff. Strong communication and interpersonal skills to interact with employees, members, and management. WHAT WE BELIEVE IN At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. Customer Focus : Customers are our number one priority. We take pride in delivering on our promises and value the trust they place in us to deliver flawless products, services, and experiences. Ownership Mindset : No detail is too small, no challenge is too big, and no ambition is too great. We drive efficiency and effectiveness into every corner of our business. Fast Paced : Speed is everything in business. We evolve and adapt quickly to deliver extraordinary speed for our customers. Talent and Tenacity : Our people are heroes and warriors. We are a team of talent that dream big and act quickly, with high energy and positivity. Seniority level

Director Employment type

Full-time Job function

Management Industries

Hospitality #J-18808-Ljbffr