Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.About the business areaGBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.We are actively seeking an ambitious professional to join our Group Business Service team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.In this role, your key responsibilities include:- Support assigned business unit in defining technology programmes, scoping the comprising projects and their prioritisation and lead the programme and project delivery team to ensure executed in line with the agreed objective. Monitor project progress and take corrective actions to ensure projects remain on track and achieve agreed deadlines- Receive change demands from assigned business units and detail and qualify demands with relevant stakeholders in order to arrive at a feasible disposition: SER, project or major task. Determine and propose alternate ways of fulfilling the demand without initiating a system change and influence to remove any bottlenecks in demand qualification or fulfilment to ensure business initiator satisfaction in line with the required standards- Manage self and team in line with ADCBs people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Manage the effective achievement of the teams objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation- Contribute to the preparation of the business areas budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon.- Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.- Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Banks required levels of service in all internal and external customer interactions.SkillsThe ideal candidate should have the following experience- Bachelors degree is a mandatory requirement- A minimum of 7 years of professional experience in technology or financial services domain with at least 4 years of experience of independently managing programmes and projects.- Project Management Professional (PMP) or Prince or Prince certification Experienced in System analysis- Experienced in Programme management- Banks IT systems knowledge- Banking products/services and operations knowledge- Experienced in Business relationship management

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