: Senior Operations Manager Final Control Lifecycle Services:Based in Dubai, responsible for Emerson FCTL service operations in the Middle East & Africa the Senior Lifecycle Services Manager is responsible for promoting positive conduct through policies and practices of the company and management and will provide quality, professional and profitable after-sales support with local coordination of all Depot service centres and field services. Your role responsibilities will include, but not be limited to, the following:
Drive Safety & Quality for all MEA service operations.
Lead Final Control operations in MEA
Responsible for Lifecycle services quote to cash process including sales targets & planning
Responsible for Leading field service activities in the World area.
Responsible for financial control of the MEA operations, including purchasing review of all materials, parts and tools vital for all locations within the geographical region as well as preparation of appropriation requests for capital investments
Responsibility to improve and grow LCS services GP.
Be an authority on any changes as the business evolves and assist with implementation as vital for process improvements.
Constantly try to improve the company\'s performance towards higher customer service standards and improve financial performance.
Responsible for branch site, including sales, through direct contacts with process plants in the marketing area and sales channels interface
Continuous communications with sales channels to find ways to uncover business growth opportunities
Responsible for the pricing of all goods and services and preparation of price quotes on larger jobs
Seek out, develop and implement new business opportunities in cooperation with sales channels
Conduct customer presentations, business report preparation and reviews
Deliver KPI\'s results in line with the BU objectives.
Who you are: * Excellent communication, interpersonal and customer relations skills are a must.
Personal Computer experience (business systems, Chess, Oracle, Outlook)
Outstanding safety and attendance record
Strong Collaboration and Teamwork proficiencies.
What do I need to be considered for this role?Bachelor\'s degree in mechanical or electrical engineering.10+ Experience in the valve service industry with a proven record of turnaround execution and management Preferred Qualifications that Set You Apart:
Has a subject matter specialist knowledge in Flow Controls products.
Validated leadership skills.
Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process-related problems is strongly preferred.
Our Offer to You:We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family\'s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.The philosophy is fundamental to living our company\'s values and our responsibility to leave the world in a better place. Learn more about our and about .Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.