MAIN OBJECTIVE OF ROLETo process and complete all government related transactions ensuring efficient service to flydubai staff.KEY RESPONSIBILITIES * Builds good working relationships with government and external entities.

• Expedites complex employee cases that require resolutions at various government entities.
• Provides advice, guidance and assistance to the employee on various government related matters.
• Liaises with government entities on any delayed transactions to ensure their completion.
• Keeps abreast of any changes or amendments to the prevailing laws / rules and regulations.
• Manages the processing of government related transactions including visa procurement, issue or renewal of passports, amendment of details on passport.

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLSMinimum Education Level Required

• Bachelor's Degree (3+ years)

Education / Experience Specific Requirements

• Preferred No. of Years (with Relevant Degree) - 3
• Preferred No. of Years (without Relevant Degree)- 5

CORE COMPETENCIES

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)

ISR Requirements
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations.Warning on Recruitment Fraudflydubai is aware of a number of e-mails, letters and SMS or Whatsapp messages in circulation recently, claiming to be offers of employment from flydubai.These offers often look legitimate and may include job descriptions, salary, and benefit details.The offers then direct recipients to provide bank account details.Although these offers may appear genuine, they are fraudulent and should be deleted immediately and not responded to. flydubai does not send emails, letters or other messages requesting your bank account details in order to process documents. flydubai will also neverrefer you to a third party to process applications or visas. Official communications from flydubaiwill only come from an email address ending in @flydubai.com and job opportunities withflydubai are advertised on flydubai's websites.If you receive any e-mail, letter or other message which you have not requested or are expecting and it purports to be from flydubai, please contact us at and include the subject line Recruitment Fraud to confirm the authenticity of the message.

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