Job Description

The IME Transported by Maersk team is looking for a highly motivated individual to join our East-West Ocean Fulfillment team based in Dubai, focusing on the IME to Europe route. This team is responsible for planning and managing all aspects related to customer promises and assets within a specific service scope, including container flows (both empty and laden) and vessel scheduling activities.




As a Senior Ocean Fulfillment Lead, you will ensure the on-time delivery of customers' goods through optimal planning and execution. You will bridge commercial pursuits with operational efficiency, achieving first-rate customer experience, process excellence, and low cost.




Position: Based in Dubai, IME TbM Customer Delivery
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We offer

a challenging position in a dynamic environment. You will be part of a diverse international team that forms the core of Maersk's operations. This role provides a comprehensive view of Maersk's Ocean Logistics business and involves significant interaction with both internal and external stakeholders. It offers excellent personal development opportunities and growth potential within Maersk.

Key Responsibilities:

Customer Delivery:

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Ensure timely delivery of products and services, maintaining high levels of customer satisfaction.

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Focus on cost-effective service delivery to meet customer commitments efficiently.

Cost and Service Optimization:

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Manage vessel scheduling to ensure reliability and cost-efficiency.

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Optimize network assets and externally procured capacity within the region.

Bunker and CO2 Management:

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Collaborate with the Global Delivery Centre (GDC) to manage and reduce bunker consumption.

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Implement initiatives to minimize CO2 emissions from vessel operations.

Operational Efficiency:

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Plan and execute port calls with high quality and cost-efficiency.

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Optimize space utilization by adjusting bookings and allocations, managing cargo loading, and collaborating with the Regional Operations Manager (ROM) for both laden and empty flows.

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Monitor bookings to ensure high utilization across all services through accurate forecasting and downfall analysis.

Standardization and Continuous Improvement:

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Adhere to and follow standard processes, contributing to the continuous improvement of global standards.

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Provide input for process, policy, and system design based on daily operational experience.

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Participate in testing and piloting new solutions, suggesting changes and improvements.

Vessel Scheduling and Contingency Management:

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Own vessel scheduling to meet reliability and delivery requirements.

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Work closely with relevant teams to manage bunker consumption, drive reduction initiatives, and coordinate delivery/re-delivery plans.

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Manage scheduling, berth planning, and proforma management to enhance bunker and port productivity efficiency.

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Handle contingencies related to container operations, minimizing the impact on end-to-end service delivery.

New Deployments and Network Optimization:

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Participate in and coordinate new deployments and optimization opportunities with Network and Marketing leads to enhance customer experience and network efficiency.

Coordination and Support:

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Support the execution of the empty flow plan within the network by closely coordinating with equipment managers.

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Identify and suggest continuous improvement initiatives to enhance operational efficiency and customer satisfaction.

We are looking for:

A relevant degree from a reputable institution

Solid operational experience with a proven track record.

Customer-centric mindset, diligent, self-disciplined, and driven to achieve results.

Data-driven, able to work autonomously, and make independent decisions under pressure.

Excellent time management skills, able to prioritize and work effectively under tight deadlines with a flexible attitude towards working hours.

Exceptional communication skills, capable of interacting with and conveying ideas to cross-cultural teams and multiple stakeholders.

Enthusiastic, energetic, and an effective team player.

Critical Competencies:

Deployment and Network Execution:

Experience in deployment and network execution is a plus.

Experience:

A minimum of 5 years of experience in ocean fulfillment, marine operations, or capacity management.

Autonomy:

Ability to work autonomously and make informed, independent decisions in high-pressure situations.

Leadership:

Ability to lead without authority and build strong relationships that drive collaboration.

Mentorship:

A passion for mentoring and developing junior team members, ensuring their growth and success.

Problem-Solving:

Data-driven approach to problem-solving.

Note: Apply only if you have a family book

Why Join Us?

At Maersk, we're not just transforming the logistics industry; we're creating a more sustainable future. Join us in a dynamic and inclusive work environment where you can grow your career and make a real impact. Be part of a team that's redefining the boundaries of possibility.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

accommodationrequests@maersk.com

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