• Provide strategic direction and leadership to the operations and property management team within the Fruit & Vegetable market.
• Oversee the recruitment, training, and development of staff within the department.
• Develop and implement operational policies and procedures to ensure efficient and effective management of all market properties.
• Oversee the daily operations of the facilities, ensuring that all services are delivered to the highest standards.
• Monitor and evaluate the performance of the operations and property management team, implementing improvements as necessary.
• Manage relationships with vendors and service providers, negotiating contracts and ensuring quality service delivery.
• Oversee the leasing and tenant management processes, ensuring high occupancy rates and tenant satisfaction.
• Coordinate with market vendors and tenants to ensure smooth daily operations.
• Implement and enforce market rules and regulations to maintain order and cleanliness.
• Address and resolve any operational issues promptly to minimize disruption.
• Develop and manage the department\'s budget, ensuring cost-effective operations.
• Oversee financial performance, including revenue generation, expense control, and financial reporting.
• Implement cost-saving initiatives without compromising the quality of services.
• Ensure compliance with all relevant regulations, codes, and standards specific to the Fruit & Vegetable market.
• Develop and implement risk management strategies to mitigate potential risks.
• Conduct regular audits and inspections to ensure compliance and identify areas for improvement.
• Develop and implement long-term strategies for the growth and development of the market properties.
• Identify opportunities for expansion, renovation, and enhancement of existing properties.
• Collaborate with senior management to align operations and property management strategies with the organization\'s overall goals and objectives.
• Ensure the highest level of customer service is provided to tenants, vendors, and other stakeholders.
• Address and resolve any issues or concern in a timely and professional manner.
• Implement customer service initiatives to enhance tenant satisfaction and retention.
• Prepare regular reports on the performance of the operations and property management department for senior management.
• Maintain open and effective communication with all stakeholders, including tenants, vendors, and senior management.
• Represent the organization in meetings, conferences, and other events as required.
• Implement best practices for the maintenance and operation of refrigeration systems.
• Ensure compliance with health and safety standards and environmental regulations related to temperature-controlled facilities
• Conduct high-level and ad-hoc audits of the inspection processes and results to ensure thoroughness and accuracy, providing feedback and directives for improvements.
• Lead investigations into major safety incidents or compliance breaches, developing and enforcing robust corrective action plans.
• Ensure the analysis and strategic reporting of inspection data, identifying trends and areas for improvement.
• Present recommendations to senior management and stakeholders based on inspection data and trends.
• Oversee the training and development of the inspection team to maintain high standards of compliance and operational efficiency.

P&O Ferries