Senior It Support Engineer
Dubai, United Arab Emirates
Job Description
:Minimum 5+ years of experience is required.Bachelor\'s in Information Technology or any related degree is required.1.Strong knowledge of operating systems Windows, macOS, and Linux.2.Experience in installing and maintaining computers, printers and network devices.3.Foundational understanding of network concepts like TCP/IP, DHCP, DNS.4.Knowledge of basic information security principles and security procedures.5.Provide technical support to users by phone, email, or in person.6.Resolve complex technical problems related to hardware, software, and networks.7.Manage and follow up on the technical support system and ensure quick resolution.8.Provide training and technical support to users on how to use hardware and software.9.Create and update user guides and procedures.10.Work closely with other IT team members to ensure integrated technical services.11.Escalate more complicated issues to specialized teams when necessary.12.Participate in IT projects related to system and infrastructure upgrades.13.Execute the tasks assigned by the direct supervisor.
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Job Detail
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Job IdJD1738462
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned