Job Description

Senior IT Functional Analyst

Job Code

30000743

Basic Function

The Senior IT Functional Analyst will specialize in a specific technology, line of business, domain or industry within the JHAH IT organization.

Scope

Provide and define a feasible IT solution, its implementation, its interaction with existing systems and improve the cost effectiveness of a project..

Principal Contacts

JHAH Team Lead, Team members, and JHAH Employees.

Principal Duties

General Duties Analyze the existing systems and highlight areas of improvement; Research opportunities by identifying new software/service to be developed; Analyze and decompose complex requirements; Perform gap analysis and recommend solutions; Document requirements, create functional specifications and prepare wireframes/flowcharts; Development based on product specifications; Facilitate change and configuration management; Monitor performance, discover variances and propose necessary actions; Validate the functionality of the end product according to the requirement specifications; and Prepare technical user manuals, system configuration documents and other technical reports. Conduct meetings with various IT and Business entities. Epic Principle Duties (Applicable for Epic Analyst or Instructional Designer Only) Work with clinical operational users to ensure that workflows in the system are clinically accurate and according to MoH, CBAHI, and JCIA standards Observe and meet with clinicians at their place of work to validate that configuration is correct and optimized for the relevant medical specialty and/or area requirements Update training materials, tip sheets, and training environment to reflect agreed on hospital and clinic workflows Schedule and conduct new hire, upgrade, or additional training as required for clinicians and end users accordingly to their specialty area Foster and maintain strong communication and collaboration with operational counterparts to build and provide analytical and evidence based tools focused on patient safety and satisfaction

Education

Bachelor of Science (BS) degree in Information Technology, or Bachelor of Science (BS) in Nursing, Pharmacy, Informatics or other medical specialty (for Epic Clinical Analyst and Instructional Designers Only)

Experience

At least 10 years of experience in their area of specialization; Analytical and investigative skills; Ability to understand the bigger picture Working knowledge of data and process modelling; Elicitation and comprehension skills; and Grip over database concepts like DBMS, ETL and SQL

Certifications/Other requirements as applicable

Good command over spoken and written communication Organizational and presentation skills