Install and configure internal and customer facing servers, storage devices, AD servers, Backup System and all Microsoft related systems.
Proactively manage and maintain Server and all Data Centre related systems infrastructure services.
Administer and support core Microsoft OS, Exchange, SCCM and Azure.
Establish, maintain and manage users Active Directory accounts. Install, modify and maintain systems and utility software on server computer systems. Provide server support related to other software.
Establish guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other component related to converged and hyper converged systems.
Ensure high availability and acceptable levels of performance of mission critical host computer resources.
Ensure Patch Management systems are in place and make sure relevant patches are applied on timely manner following the Change Management Process.
Administer and support information backup infrastructure, backup schedules, testing and retention.
Follow project plans, risk assessments and contingency plans.
Administer monitoring, configuration management and reporting functions that will make a hands-off environment.
Maintain inventory and asset configuration documentation.
Assist with hardware, software and related technology vendor evaluation and recommendations.
Work closely with the concerned sub-functions to define system requirements
Support in the development of the overall systems interfacing for relevant systems working across multiple stakeholders and internal teams
Regularly conduct system maintenance activities and recommend solutions for system enhancement
Align on implementation and improvement strategies to ensure seamless integration of systems across EDGE and its entities
Record and maintain system maintenance records for auditing / compliance / reporting purposes
Provide continuous support to relevant systems, identification and implementation of the required system updates/ upgrades as well as the resolution of all software related issues across EDGE and its entities
Liaise between the Product/Solution/Applications Management team and the end users internally and externally to ensure the successful solution implementation
Implement system quality standards and ensure compliance across the Product/Solution/Applications Management team
Provide delivery support in integration, testing and commissioning activities, ensuring program timelines, milestones and project objectives are maintained in coordination with the IT PMO sub-function
Experience
Minimum of 3 years of experience
Experience in UAE or Middle East is desirable
Education
Bachelor\'s degree in information Technology or related discipline
Certification in Microsoft Technologies, Virtualization Technology, Cloud Computing, Storage are desirable
Key Skills
Extensive knowledge of windows system administration, and storage technologies including san and windows storage environments
In-depth knowledge of virtual computing, VMWARE, in an enterprise environment
Experience analyzing server performance and planning the appropriate allocation of resources
Demonstrated systems administration skills with windows servers in an enterprise environment