Purpose of the JobThe purpose of this role is to manage and support various HR functions related to workforce within Aramex - with main focus on supporting the CSO Business Services division.The Senior HR team member plays a crucial role in fostering a productive, compliant, and positive workplace, contributing to the overall success of the organization.Recruitment and onboarding: Identify staffing needs and assist in talent acquisition and recruitment processes.Conduct employee onboarding and help organize training & development initiatives.Employee Relations: Address employee concerns and provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise.Ability to mediate disputes and to conduct internal hearings and ensure alignment with internal by laws and proper corrective measures are in place and ensuring a positive workplace environment.Compliance:Ensure that the organization adheres to labor laws, regulations, Human Resources and company policies in effect.Training and Development: Coordinating training programs and professional development opportunities for employees.Performance Management: Ensure quarterly and annual employee performance reviews are completed against set KPIs.Ensure performance improvement plans are being implemented.Undertake tasks around performance management.HR Data Management: Maintain employee files and records in electronic and paper form.Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates, employees\' demographics, tenure.Ensure monthly transactions are completed on time with zero errors prior to payroll cutoff date.Employee Engagement: Promote HR initiatives to create an efficient and conflict-free workplace and improve employee satisfaction, retention, and overall engagement.Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.Compensation and benefits: Administer compensation and benefit plans following guidance of global C&B team and policies in place.Job Responsibilities - Experience and Education
2-4 years of experience as an HR Generalist
Understanding of general human resources policies and procedures
Good knowledge of employment/labor laws
Outstanding knowledge of MS Office; HRIS systems (e.g. SAP/Success Factors) will be a plus
Excellent communication and people skills
Aptitude in problem-solving
Desire to work as a team with a results driven approach
BSc/BA in Business administration or relevant field