Job Description

Main Responsibilities:

Guest Reception:

Warmly greet guests, escort them to their tables, and provide menus.

Reservation Management:

Handle and record dining reservations, and manage the waiting list in coordination with the Guest Relations Manager.

Seating Arrangements:

Offer appropriate seating options based on guest preferences and restaurant capacity.

Dining Room Setup:

Oversee the setup of dining rooms and ensure reservation arrangements are in place.

Order Coordination:

Ensure timely and accurate fulfillment of guest orders.

Work Area Maintenance:

Keep tables and the host area clean and organized.

Professional Appearance:

Adhere to grooming and personal hygiene standards at all times.

Staff Assistance:

Support waitstaff and head waiters as needed.

Guest Interaction:

Provide positive and professional greetings, address guest concerns and complaints effectively.

Scheduling:

Manage the schedules for the hosting team.

Team Communication:

Attend regular departmental briefings and foster open communication within the team.

Additional Duties:

Perform other relevant tasks as assigned to support restaurant operations.

Ideal Candidate:

Experience:

Minimum 3 years of experience in a similar role within the hospitality industry, preferably in a fine dining concept.

Language Skills:

Fluent in English; additional languages such as Russian, French, Italian, Spanish are highly preferred.

Communication Skills:

Excellent verbal and interpersonal skills.

Computer Skills:

Basic proficiency with restaurant software and computer systems.

Customer Orientation:

Positive attitude, friendly demeanor, and a passion for exceptional customer service.

Team Player:

Cooperative and supportive team member with the ability to perform under stress.

Energy and Enthusiasm:

High energy level and willingness to go the extra mile to ensure guests' needs are met.
Job Type: Permanent

Pay: AED5,500.00 - AED6,000.00 per month

Application Question(s):

Have you worked in a senior or lead hostess role before? Have you trained or supervised junior hostesses in your previous roles? What languages do you speak fluently?
Experience:

fine dining: 3 years (Required) * Sevenrooms reservation: 2 years (Required)