Financial Target achievement

• To achieve assigned sales target & KPIs as per set objective by ensuring an agreed mix of models & types.
• Achieving managements assigned KPI (Visit, Market Coverage, Model Mix, Product Knowledge, Sales Target, New & Existing Customer sales & CSI).
• Achievement of targets with limited deviation from fleet selling prices.
• Add value to every Sale by cross selling Extended Warranty, Insurance, Rust Proofing, Service Contract, Accessories Sales, Etc.

Strategic Implementation

• To retain existing customers by follow-up on regular basis & acquire new prospects and convert to buyers/Customers.
• Ensuring efficient Sales Forecast & Reservation management.
• Maintain & submit daily activity reports to the Fleet Sales Manager daily.
• Seek & report important market intelligence relating to competitors/clients that will benefit the company.
• Acquire sufficient knowledge of competitors products, specifications & prices to be able to overcome customer objections & preferences.

Business Development

• Continuously seek new fleet prospects from different business categories for Nissan products.
• Enhance Nissan share within KA customers
• Maintain regular contacts with existing customers for additional business.
• Maintain quality customer database by accurate and UpToDate data capturing.
• Establish a mixed ratio of customers (existing & new) to achieve the sales targets.

Customer Journey

• Deliver consistent high Customer Service to all the customers
• To attend all leads CRM / Tele sales generated within 24 hours of their creation.
• Ensure solid knowledge of the sales process:

(Prospect \xc3\xa0 Appointment \xc3\xa0 Qualifications \xc3\xa0 Negotiation \xc3\xa0 Closing \xc3\xa0 Account Maintenance)

• Learn and utilize the digital tools (Salesforce, Ventavid etc.) for CX and prospecting

Stakeholder Management

• Maintain utmost care, professionalism and provide all the required details for all the customers who are visiting our showrooms (Internal FSE).
• Maintain harmony and friendly relation with colleagues & other departments
• Adhere to the guidance & instructions of the Fleet Sales Manager on all the issues.
• Maintain attendance punctuality & Discipline.
• Live AAC Core Values - Integrity, Commitment, and Adding Value & Never being satisfied.

Learning & Growth

• Eagerness to learn and adapt with digital transformation journey
• Attend the recommended trainings and learning programs with significance
• Have thorough product knowledge including competitors

Policies, Procedures and Corporate Governance

• Understand the SOP, credit & financial procedures
• Knowledge and abidance with GIA policies, AML & KYC compliances
• Comply with all company & departmental rules/ regulations relating to the purchasing, registration, insuring & payment of vehicles by customers.
• Complete all company documentation related to the job accurately & on a timely basis.
• Live AAC Core Values - Integrity, Commitment, and Adding Value & Never being satisfied.
• Ensure individual compliance to Sales Process i.e., ISO & SOP.

Qualifications

• Graduate/Diploma Certificate.
• B2B sales experience in the last 3-5 years essential.
• Digital marketing/sales skills and experience
• Preferable Automobile corporate sales experience (outdoor).
• Valid UAE drivers license.

AW Rostamani Group