JOB PURPOSEOverlook all requirements of the groups on ground from commencement to conclusion of the event when required. Liaise with external and internal suppliers ensuring that quality service is provided in order to establish Arabian Adventures MIE as a market leader in the MICE Industry.Attract corporate clients and MICE agencies to the UAE and Oman by proposing innovative and creative itineraries, providing detailed and competitive costings. Ensure that Request for Proposals (RFPs) are actioned and followed up to ensure the best chance of conversion.JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10) * Develop, maintain and enhance long term relations with external suppliers and service providers; Negotiate competitive rates and services at all levels on an independent basis ensuring maximum profitability for Arabian Adventures MIE and assisting the department in achieving its annual targets.
Create operational Event Orders prior to the clients arrival, liaising with operations team and suppliers.
Independently plan, schedule, organise and execute events or groups from commencement to conclusion ensuring a high quality service throughout the entire customer journey.
Ensure all relevant systems are updated accurately and timely. Review accuracy of financial data and generate reports to aid future planning.
Ensure that the Companys payment & cancellation policy is applied by liaising and following up with the clients and suppliers to ensure that all deposits & payments are received and paid prior to the groups arrival.
Attract and capture the clients interest in the destination by making quality, cost effective, and detailed proposals (within local laws and restrictions) resulting in competitive, innovative/creative tailor made programs.
Raise and maintain the reputation of Arabian Adventures MIE as one of the most innovative and creative DMCs in the region.
Review/analyse market trends and give recommendations to management.
Ensure an efficient turnaround/response time for RFPs, queries and action points to and from clients both during the sales and operational phases.
Qualifications / Experience/ Knowledge / Skills
Degree or Honours (12+3 or equivalent)
More than 3 years of Commercial/Sales experience
Experience in a MIE environment in a sales/events co-ordination or operational capacity
A proven track record, with excellent communication and interpersonal skills.
The ability to work with a multinational team and able to influence and negotiate successful and sustainable outcomes.
Highly motivated and able to work autonomously within pre-set guidelines.
Good attention to detail and quality of work.
Working knowledge of the MIE industry and its demands
Good knowledge of the UAE as a destination and its culture and heritage
Good knowledge of UAE hotels and the service industry
Ability to attend entertainment events outside of normal working hours