Job Description

As a key member of APMT's Digital Operations Platform technical leadership team, the Head of Digital Operations will be accountable for leading the architecture re-design, development, and modernisation of the global "operations" platform within the APMT Operations business.

This platform's capabilities are the heart of all port and terminal operating systems globally across the group's 70 ports and are vital to running a successful Ports and Terminal business. This role will drive the active use and application of new technologies, define new operating models for delivery and lead the digitisation of all terminal operations in the near future.

Senior Engineering Manager - Digital Operations - APM Terminals - Tangiers, Morocco OR India, Pune or Bangalore

As a key member of APMT's Digital Operations Platform technical leadership team, the Senior Engineering Maanger will be accountable for leading the architecture re-design, development, and modernisation of the global "operations" platform within the APMT Operations business.

This platform's capabilities are the heart of all port and terminal operating systems globally across the group's 70 ports and are vital to running a successful Ports and Terminal business. This role will drive the active use and application of new technologies, define new operating models for delivery and lead the digitisation of all terminal operations in the near future.

Key Responsibilities: Set the technical standards for the teams according to guardrails given by the Platform Technology Leader and or Enterprise Architecture team. Ensure all Products/Services are aligned with Maersk Integration Platform architecture tenets and optimised for speed, scalability, and reusability. Focus on identifying synergies with other platform technology teams, avoiding duplication of tech efforts, and promoting reuse. Drive agile and product management principles, platform operating model ways of working. Leading lean thinking across teams, focusing on removing waste in the process and handoff points across the lifecycle. Owner of objectives key results/performance indicator framework and metrics reporting; reporting on team effectiveness (e.g., time to value, release cadence, availability, NPS). Collaborate with multi-functional teams to develop a comprehensive understanding of the key drivers and opportunities within the business. Invest, build, and retain a highly engaged, diverse, and high-performing engineering team. Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.

What You'll Do: Responsible for managing and expanding Digital Operations Platform Products supporting APMT's Terminal Operations which includes the Planning, Scheduling, Control and Execution capabilities across several critical applications. Hire and develop high-quality engineering leaders while strengthening morale and cohesion across the teams. Ensure product architecture and implementation is maintainable and scalable to accommodate future development. Collaborate with multi-functional teams to develop a comprehensive understanding of the key drivers and opportunities within the terminal business. Handle priorities and clearly communicate and promote a vision to a diverse range of technical and non-technical people at various levels. Provide comprehensive leadership collaborating with various team members, including working cross-functionally with the broader technology team at Maersk to drive common platforms and new services. Collaborate with other Engineering Directors on interdependencies and best practices. Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Drive an innovation pipeline and act as an incubator for new ideas, prioritising effectively based on key indicators such as return of investment (ROI), process efficiency, customer engagement or legislative/safety benefits.

Who You Are: Proven background working in organisations that have adopted agile and product management principles in a globally distributed team set-up, drawing on prior experience in architecture, product and software engineering leadership managing software products in a complex business. Have a track record of designing and implementing complex digital platforms, which lead to increased customer satisfaction and engagement, with practical hands-on experience in platform re-engineering and decomposition. Build relationships with key stakeholders, peers, and the broader technology team, influence their ways of working in a matrix model, promoting the benefits of new approaches. Led/actively participated in setting architecture direction for products with a focus on observability, security, and scalability. Expertise in building Cloud Native applications leveraging microservices based architecture. Good understanding of CI/CD principles focused on test automation, DevOps culture and inclination to adopt Open-Source tech. Good understanding of Distributed systems, i.e., Distributed computing and exposure to headfirst engineering, design thinking A strong passion for adopting and introducing standard, automated and repeatable processes to improve operational efficiencies, applications/system uptime and reduce total cost of ownership. Led teams through fast-paced development cycles; committed to automation, agile, lean-startup, and continuous delivery approach. Able to work across organizational boundaries and matrixed reporting structures. Ability to fully understand business goals and metrics, turn data into insights, and translate requirements into actionable analysis. Able to present and communicate technical concepts in a clear and concise manner. Strong analytical and problem-solving skills, supported by excellent written and oral communication. Exhibit a strong work ethic and technical thought leadership.

People Leadership Inspiring and approachable as a leader; Ability to motivate and inspire teams to overcome challenges and focus on problem-solving. Create an environment where people can realise their full potential. Be humble and lead with open, candid relationships. Proven expertise in building high-performing teams. Passionate about engaging and developing talent; attract, develop, engage, and retain talented individuals with a compelling, unifying vision that steers and motivates.

Additional Competencies Natural bar-raiser: curious and passionate, wanting to continuously learn more, which you use to understand basic business operations and the organisational levers that drive profitable growth. English at Business Level - Written and spoken Bias to action, being familiar with methods and approaches needed to get things done in a collaborative, lean and fast-moving environment. Respond effectively to complex and ambiguous problems and situations. Lead mostly with questions rather than opinions, thriving on the opportunity to own, innovate, create, and constantly re-evaluate. Simplify, clearly and succinctly convey complex information and ideas to individuals at all levels of the organisation. Motivated by goal achievement and continuous improvement, with enthusiasm to drive to motivate your team and the wider organisation. Can drive and shape ideas in a changing, sometimes ambiguous environments and remain resilient in the face of adversity. Conceptual and strategic thinker who can work at an executive level to define strategy, influence, and lead change. At least 3 days on-site if based in Tangiers, Morocco

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