Senior Engineer

UAE, United Arab Emirates

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Key Accountabilities

24x7 availability and to handle the escalations as and when required. Coordination with the Roaming partners for Trouble Ticket resolution.
Able to generate Audit, health, capacity Reports
Perform IREG tasks including testing, new partner launch, Ir21 documents updates
Acceptance Testing and New Feature Implementation
Handling Customer Complaints
Configuration Changes in CS and PS core nodes (MSS/UGW/HLR/STP, DEA)
Trouble Ticket resolution with in SLA
Operations and maintenance of MSS/UGW/HLR/STP, DEA
Able to read, understand and analyses to the call flow and Telecom Protocol traces
Have strong communication ability with customer and handle VIP care cases.
Understanding Operation of Multivendor Core Environment.
Core Optimization and performance evaluation based on defined targets.
Have good in-depth knowledge of Roamware Servers.
Responsible for SME IREG, Trouble Ticket, Change Request and Acceptance Testing.
Knowledge about the following desired
Raomware server.
SS7, SIGTRAN, SIP, SCCP, MAP, CAP, TCP/IP, Diameter
International Call Setup and SMS Call flow.
Mobility management and roaming call flow.

Qualifications, experience and skills Qualifications:

Bachelor degree in Electrical & Electronic or Telecommunications or Computer engineering or equivalent.

Experience:

7 years of experience with 1-2 years of experience in the Telecommunication Field
Preferred existing knowledge of the Value-added services products

Skills

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