Job Description

We are looking for an E-Commerce Executive who drives the growth of the E-Commerce business by enhancing customer experience, managing customer order fulfilment and all related technology and infrastructure. Is responsible for generating data-driven commercial insights. Coordinates with all stakeholders that contribute to successful ecommerce operations and growth, such as digital markets and software developers.

Responsibilities:

• Contribute to implement ecommerce strategy based on sales-related insights, prevailing standards, and novel trends and technology developments in order to improve website performance.
• Manage all online activity in relation to traffic acquisition, sales, and conversion.
• Develop content calendar and oversee website uploads and landing pages development.
• Direct the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
• Work with developers to improve website speed and ease of navigation.
• Contribute to digital marketing efforts to improve traffic acquisition through various on line channels.
• Create promotional offers and check to see that these are uploaded precisely.
• Analyze traffic to inform website maintenance and the effectiveness of marketing strategies.
• Review copy and legal disclaimers to verify their accuracy.
• Review the security of checkout pages and payment procedures.
• Examine sales-related metrics to inform restocks.
• Pull, prepare, and ship customer orders accurately and on time.
• Promptly resolve consumer issues to retain clients and keep them happy.
• Meet and exceed customer expectations for ease of shopping, quality of product or service, and speed of delivery.
• Practice careful product handling and proper temperature storage of every product picked.
• Assist in managing and controlling expenditures, including supplies, postage, and utilities.
• Analyze various data in order to deliver data driven reports on performance & develop strategies.
• Oversee the development of new website, apps or the expansions of current ones, coordinating with web development and design teams.
• Other duties may be assigned as per management needs.

Summary of Skills:

• Bachelor's degree in IT, Business Administration or related field.
• Minimum 3+ years' experience in E-commerce or data/analytical field.
• Previous retail experience is required.
• Proficiency in MS Office applications.
• Strong verbal and written communication.
• Possess a solid understanding of e-commerce frameworks.
• Ability to pay close attention to detail; and dynamic enough to think strategically at a high level.

Interested applicant may submit their CV to maskarecruit2013(at)gmail(dot)com

Job Type: Full-time

Pay: AED1.00 - AED2.00 per month