Job Description

Delivery managers at Lab49 manage all aspects of delivering on an engagement with a client. The responsibility of the Senior Delivery Manager will be to both manage the Lab49 consultants based in the region to deliver software solutions for our client, but also to hold the client accountable to providing the dependencies required by theLab49 consultant teams, to deliver the project. You will be fronting the Lab49 delivery management of a large program of work, with not only the local team of consultants but also multiple full feature delivery squads in the APAC & EMEA regions. You will provide on the ground delivery management services towards the larger programme and account, reporting into and supported by the Lab49 Programme & Account manager.

Lab49 Delivery managers are responsible for: Planning, tracking and risk management, within the context of Agile and Enterprise best practices. This includes financial management to fixed price delivery. Dependency management: ensuring that client deliverables are met to support the Lab49 delivery to the client. People management: project and team resourcing, promoting positive, collaborative and productive team dynamics, conflict resolution, and personnel development. Client management: manage client communication, stakeholder expectations, and generally all aspects of the relationship as it pertains to the engagement to positive outcome. Quality oversite: ensuring process and controls are in place to ensure quality from requirements through delivery. Delivery managers need to have sufficient business and technology domain to ensure that quality is being delivered. Contractual management: understanding and managing to the terms of the contract.

The engagement may require that Delivery Manager be hands-on. This might include reviewing UX designs, testing software, writing requirements, editing technical documents.

Additionally, our Delivery Managers are consultants advising clients and supporting business development. This aspect of the role includes: Delivery consulting: being at the forefront of best practises and advising our clients in the practical application of best practises and guiding them through process and organization transformation. Strategic planning and roadmap development for major technology transformations. Business development: develop client relationships, identify opportunities and help shape and deliver pitches. Being an ambassador for the Lab49 brand.

Skills & Knowledge: Strong Project Management skills: planning, tracking, risk identification and mitigation. Energy to drive project progression across multiple delivery squads. People management. Stakeholder management. Agile development methodologies. Working knowledge of the commercial banking markets. Working knowledge of typical financial flows and architecture. Excellent communication skills: able to represent the team, project and firm in client situations, and similarly also be an advocate for the client. Financial management experience (revenue, cost, duration) of portfolio management processes. Excellent problem-solving skills and collaborative style of working.

Experience - Principal: Minimum 5years of experience managing the implementation of financial services systems, commercial banking experience preferred. Minimum 5years of experience managing teams 5 - 12 people Minimum 10 years of experience in IT Industry Software development experience a plus

Education Bachelor degree, ideally in Computing Science or related field Finance education a plus

Full-time Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.