Job Description

Job description

Opportunity to work with Tagway RFID a leading technology solutions company based out of UAE that provides solutions to Jewelry, Retail, Asset and Hospitality industry.

Responsibilities and Duties

Responsibilities

Responsible for managing the sales revenue and relationship with a set of client accounts

Calling US customers generating leads and working according to US timing
Acquiring a thorough understanding of key customer needs and requirements

Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

Contribute in sustaining and growing business to achieve long-term success

Ensure the correct products and services are delivered to customers in a timely manner

Serve as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Play an integral part in generating new sales that will turn into long-lasting relationships

Conduct onsite training for customers

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Coordination and follow up with cross-functional teams within, for growth and relationship

management of existing business

Attributes that will help you succeed at TAGIT

Service-oriented - ready to go the extra mile for their clients

Strategic - understands the big picture

Process driven - understands how following a process leads to easy work practice

Proactive - doesn't wait to take action, is in charge

Responsible - takes responsibility for actions and outcomes; is accountable to the other

Good communicator - writes and speaks for impact; confirms that the other side has the same understanding

Is prepared - doesn't get hit with surprises; does the preparation work that others skip

Great listener - active listener, makes sure the other side is heard

A closer - knows when to ask for the business; isn't afraid to discuss value or money

Forward looking - doesn't just look in the rear-view mirror; always asks "what's next?"

Fact-based - based in reality; knows that "hope is not a strategy"

Fearless - takes the knocks; willing to have the tough conversations

Team Player - looks out for the team; collaborative

Good Negotiator - looks for the win/win in every situation; grows the pie

Authentic - comfortable with their true self

Trustworthy - earns and deserves the trust of customers and colleagues

Problem Solver - hustles to find a solution; willing to roll up sleeves to get the job done

Qualifications and Skills

Requirements

- Good communication skill in english

- ready to work in US shift

Between 2-5 years of previous experience in B2B account management or retail store manager or service team leads preferred

Experience in sales and providing solutions based on customer needs

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

Excellent organizational skills

Ability in problem-solving and negotiation

Strong business acumen in a must

Focused and possess sales mindset

Intelligent, enthusiastic and self-motivation driven

Demonstrates high ethical value

With Own visa preferred.

This work requires you to travel.

Job Types: Full-time, Commission

Pay: AED1,636.54 - AED5,000.00 per month

Experience:

Customer service: 4 years (Required)
License/Certification:

Visa (Required)
Willingness to travel:

* 50% (Required)