Senior Client Manager

Dubai, United Arab Emirates

Job Description

We are on the hunt for an industry leading Client Manager of sponsorships and partnerships, to work on delivering and implementing some of the most exciting collaborations in sport and entertainment and specifically Formula 1.This role will be responsible for leading and managing the client relationships, activation plans, projects and client servicing team across current client, in Formula 1, specifically the showcar and gaming rig programme.We are looking for a Client Manager with strong knowledge of sponsorships and partnerships within Formula 1, with an enthusiasm for project management, and a desire to work on and at some of the worlds major sporting events. :Why this job is for youxe2x80xa6We believe passionately in helping brands connect with people by harnessing the power of sports and entertainment through shared experiences. We know that the way fans engage with their passions is an evolutionary process.It changes fast and brands in sports and entertainment can be left behind if they are not evolving.At MKTG Sports + Entertainment we leverage deep fan insights, combine that with the strategic and creative input of our talented team members to create impact between properties, personalities, fans, and brands.In short, we help brands move at the speed of fans.We are looking for an experienced Client Manager to join the global MKTG team to work on an exciting global F1 title sponsorship. The role will require previous F1 experience, leadership of the MKTG client team on aspects of the programme and lead on the global showcar and gaming rig programme workstreams.Candidate will require excellent project and activation management and senior client stakeholder management.The role will report into a Client Director and Business Director and work closely with the global team on the future vision for the account and how we can unlock more opportunities across EMEA. The Client Manager will need to be able to lead a team as well as juggle multiple clients and agency peers.Why MKTG Sports + Entertainment is the right place to do it.Were a global sports and entertainment agency, part of the dentsu network, that believes those who do it best dont buy attention. They earn it through:
  • a deep understanding of consumer subcultures and communities
  • creating culturally relevant marketing platforms that consumers want to spend time with
  • building ideas born for brands but designed for fans.
Were built to deliver these three things across our departments Sponsorship & Consulting, Insights & Analytics, Hospitality & Events and Content &Communications - to produce real business and brand value.By taking on this role at MKTG, youll become part of the global client team and develop wider experience on how the account is run globally across MKTG and DSI.What you will be doing each dayAs a Client Manager in sponsorship + consultancy, your role is to provide support and assistance in managing the clients business and to keep day to day activities running smoothly. You will support the wider team in delivery on accounts, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.Responsibilities:Client Servicing/Account Management:
  • Manage day to day client relationships.
  • Own client connections and relationships
  • Understand your clients business and the wider industry competitor set.
  • Know what makes your clients tick, how to make them stand out and support them in achieving marketing goals.
  • Lead by example on client service excellence.
  • Adhere to excellent time management.
  • Have ownership and accountability for client/account fees and activation budgets.
  • Understand and be able to report on the commercials of your client responsibilities.
Project Management:
  • Oversee and direct the client team to effectively and efficiently manage retained client work and project work. This includes but not limited to, race day planning, management of at track branding, merchandise, at and off-track events, programme planning across social, ambassador, PR, on ground activations, showcar and gaming rig assets, working with Visa clients to ensure their deliverables are met and much more.
  • Work with Client Director to ensure the project delivers above client expectations.
  • Be accountable for (the client team) setting timelines, expectations, and meeting deadlines.
  • Support the Directors with the management of resource and workloads across the team on designated projects.
Administration:
  • Ensure that timesheets for self and direct reports are completed on time and accurately.
  • Oversee and be the key point of contact for finance related activities on the account.
  • Report on account time on a monthly basis, working closely with Director.
Culture & Values:
  • Lead key culture initiatives and demonstrate the importance of our culture & values to the junior team.
Business Growth:
  • Support new biz function by participating in new client proposals and pitch processes.
  • Look to build opportunities from current client and new clients from across the business.
  • Put together proposals and costings for small to mid-size projects with support from Directors.
Marketing:
  • Lead the way in directing marketing initiatives.
  • Encourage your wider team to input to marketing the agency.
  • Suggest ideas on how we can better market the agency.
  • Participate in regular thought leadership in written, presentation and verbal format.
  • Represent the agency at webinars and conferences and seek opportunities to do so.
Self-Development:
  • Be knowledgeable about the industry and strive for expertise.
  • Ensure you understand and can confidently present sponsorship processes.
  • Be curious and focus on personal development through team management and leadership training.
  • Support junior members of the agency with developing their understanding of the industry and latest news.
People Management:
  • Act as a mentor and coach to your direct reports to help them develop in their role and career, promoting an inclusive environment where everyones voice can be heard.
  • Provide regular on the go feedback and regular structured 121s which focuses on performance.
  • Discuss and agree clear performance objectives and L&D opportunities, which supports both the business and your direct reports personal ambitions, identifying areas of strengths and weaknesses.
  • Seek support from Directors/VPs/HR when required.
What you will have done so far:You are excited by the prospect of working on award winning sport sponsorship projects and are passionate about delivering brilliant solutions for clients.You have the technical knowledge of sponsorships and partnership marketing, as well as attention to detail and drive to manage and develop existing activation programmes.You take pride in your work, thrive in managing projects and are comfortable with strategic thinking needed to develop campaigns, activations and integrated marketing solutions.You also thrive under pressure, enjoy working on sports/events and like to be part of a close-knit team.To be able to deliver this we need you to have:
  • Minimum of 5 years experience in marketing either agency side, client side or with a rights holder.
  • Minimum of 3 years experience working on sport sponsorships and activation programmes
  • Experience working with in motorsport and specifically Formula 1
  • Demonstrable experience in project management and client servicing excellence
  • A good understanding of the wider marketing landscape
  • Superstar project management skills
  • A strategic and logical thinker who can provide council to our clients and suppliers in delivering best in class solutions
  • Acumen to look at business performance for our clients and how this can be measured to make sponsorship assets more accountable
  • A team mentality, building high performing teams both through line management and brilliant project work.
What We Offer:
  • The opportunity to work on diverse and challenging projects for top brands across sports and entertainment.
  • A collaborative and supportive work environment that fosters creativity and professional growth.
  • Competitive salary and benefits package including hybrid working, health insurance and extra days off for your wellbeing and your birthday.
  • The chance to be part of an award-winning team that helps brands move at the speed of fans.
We love smart, curious people from eclectic backgrounds who are genuinely interested in the latest trends that drive culture. Whilst we dont need a sports fanatic, understanding fan behaviour and mentality is important.About dentsu sports international:We are part of dentsu Sports International, a global sports network comprised of MKTG Sports + Entertainment, dentsu sports Analytics and dentsu Sports, a leading sports rights holder including federations, leagues, events, teams, and venues.MKTG Sports & Entertainment is a global integrated agency that help brands and rights holders move at the speed of fans. For over 20 years, we've ignited fandom and innovated activation in the world of sports and entertainment. We have strategised, created and driven partnerships for some of the world's biggest brands and power brands in the making. With one aligned goal - make something worth noticing, engaging, liking, sharing and remembering.Inclusion and DiversityWere proud to be different and that starts with our people. We believe in equal opportunities for everyone. We wont define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. Thats what we care about. So, whether youre joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.We are happy to discuss flexible and agile approaches to working for all our roles we cant promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.Location: DubaiBrand: Mktg SportsTime Type: Full timeContract Type: Permanent

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Job Detail

  • Job Id
    JD1802118
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned