Company DescriptionWho we areB&S is a company in the consumer goods industry with a very strong global network. We provide unmatched reach in the field of consumer goods, connecting suppliers and consumers all over the world.At B&S we believe that our business analysts are the drivers behind our continued growth and success. With our commitment to innovation, its our business analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. Were currently searching for an experienced business analyst in Commerce Discipline to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.Key Responsibilities
Understand the commercial business functions being supported like Sales, Order Management, Procurement, Expedition and Logistics. With the main focus on Sales and Order management.
Work closely with Commerce department to make sure the ERP system meets business needs.
Create and maintain training resources for all commerce business procedures and deliver training to stakeholders.
Troubleshoot / analyze issues within the commerce domain and work closely with the IT team for the commerce domain.
Handholding business users during post go live phases, and ensure the transition to operations teams.
Report Bugs, create RFC and produce technical documents.
Perform User Acceptance Testing (UAT) and Regression Tests.
Be an active contributing member of the Business Improvement Team to improve efficiency of internal processes.
Developing and creating process flows as per business needs.
Monitoring running processes in the application environment.
Key Deliverables
Availability of the application environment and application itself during office hours (100% uptime).
Finding the cause of bugs and take appropriate actions to prevent them.
Documentation of the processes.
Improvement of internal processes in the commerce domain.
Qualifications
Bachelors Degree in Computer Science or equivalent.
4 to 8 years of relevant experience in any ERP with Commerce/Sales/Order Management domain. Extensive Experience in setting Pre-sales activities, order management, Point-of-sale process, sales process, procurement (P2P), pricing, loyalty, discounts and offers.
Knowledge on CPG industry Distribution management system which is mandatory.
Good knowledge on Product Management, Planning, Estimation etc.
Ability to cope in a complex and fast-changing business environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally.
Experience in implementation and support of various application such as ERP, CRM, BI, PIM, Supply chain and financial systems.
Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues.
Ability to balance conflicting and changing demands through prioritization and a pragmatic approach.
Project management experience will be an added advantage.
Additional InformationWe offer you
Competitive salary fitting with your experience, along with discretionary annual performance-based bonus
Company sponsored visa along with health insurance
Leave benefits as per UAE labour law
Annual return air-ticket to your home country
Opportunity for professional growth and development
Dynamic and collaborative work environment
Being a part of leading International trading company with global presence