Collaborates with manager to develop and implement territory POA and key account plans
Evaluates progress versus plan monthly and agrees to course corrections with manager
Contributes to Cluster/Territory Teams and proactively collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities
Engages with peers and District Manager and cross-functional teams to improve product knowledge
Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate
Follows through on customer commitments and requests in a timely fashion
Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date
Demonstrates an understanding of Amgen Performance 4 selling platform to satisfy customer and Amgen needs
Operates within the agreed expense budget aligned with POA priorities
Seeks advises and assistance to organize activities in a timely fashion and follow-up with customers
Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development
Authority:
The definition of Accounts and DMGs
Development of Account plans and implementation once approved
Implementation of expense budget
Price policy implementation plan
Output:
Action plans per Priority Account (developed with Sales Reps and DM)
Inclusion of products in Kuwait Hospital Formularies without restrictions and with price conditions that reflect the value
High quality internal and external customer relationships
Periodic activity reports in covered area (net sales analysis, Price evaluation, discounts evolution, calls.)
developing solutions together to address customer needs and bring maximal value for all parties
Qualifications:
Bachelor`s degree
Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job
Experience in MOH, Endocrinology, Rheumatology, Orthopedics, and Biotechnology related field.
Understanding of Kuwait healthcare system and patient flow especially MOH
Experience with computer systems (CRM databases and MS Office)
Strong written and verbal communication
Fluency in local language, both in oral and written communication
Kuwait relevant local legal qualification (Transferrable residency and valid driving licence) is a must
Preferred Requirements
Bachelor`s degree in life science or (bio) medical sciences, Pharmacy is preferred
Knowledge of Customer Relation Management principles
Exposure to interactions with various disciplines and organizational levels
Exposure to project management principles
Demonstrated resilience in complex environments
Demonstrated high learning agility
Required Training
Product and market/PMC
Traineeship in therapeutic area
IT applications and CRM system
Values, culture, policies and business processes
Presentation skills
POA/key account planning
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