Job Description

Job Introduction

As part of BPP's international growth strategy, we are establishing a branch of BPP University in Dubai with a key objective to build an effective presence closer to our global markets and agents. This role will be accountable for running a team of agent managers who work in specified markets to build relationships to recruit students into the BPP Education Group.


What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!

What you'll be doing

You will be responsible for:

Commercial

Set and monitor targets for volume and growth across the BPP product portfolio for each relationship manager Develop an effective sales and marketing strategy aligned to market needs, supporting relationship managers to build up agent profiles and knowledge Market visits to support marketing activities - e.g. events Production and presentation of business cases to develop markets - e.g. product, new agent, new approach Collation of market feedback/insight to inform strategy and product development

Relationship Management/Team

Support and coach the team to develop and maintain of strong relationships with key agents to support the development and execution of recruitment strategies Monitor commercial performance providing support and coaching where needed to achieve targets Support agents with product knowledge and sales strategies to effectively promote BPP Effective line management including performance management, skills and career development Ensuring the team is trained and supported to deliver within expected governance frameworks

Operations and Compliance

Managing and maintaining the quality and reliability of sales data in Salesforce Reviewing performance reports to identify risks/areas of improvement Supporting the embedding of the agent quality framework
You will be expected to travel from Dubai to key markets routinely and flexibility is required to accommodate overseas trips and on occasions unsociable hours due to time zone differences

What experience you'll need

To be successful in this role you will need to have a proven track record in the following areas:

Skills

Ability to work in a commercial environment with financial targets Ability to build relationships with agents helping them to understand BPP's strategy and expectations Ability to plan effectively and to work to deadlines Ability to lead a team and provide appropriate support and development Technology skills - Office 365, CRM e.g. Salesforce Data analysis skills

Experience/Qualifications

Experience of international student recruitment An understanding of the Higher Education Sector in the UK and globally An understanding of customer service and customer experience Educated to degree level or above
BPP are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!

BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP's safer recruitment practices.