Job Description

The Role:

The Senior Account Executive is involved with day-to-day support of client projects by drafting materials (i.e. stakeholder engagement plans, briefing documents, intelligence reports, executive positioning) and by conducting and analyzing research on a variety of client-related issues. The Senior Account Executive is responsible for coordinating client meetings and events, and working on client deliverables.


The Senior Account Executive is expected to demonstrate strong tactical abilities and writing fundamentals, and have strong written and oral communication skills. The Senior Account Executive will interface with all levels of staff and may have contact with staff members of the client's organization regarding project issues.


Primary Duties and Responsibilities:

• Prepares customized credential packages for prospective clients, highlighting APCO capabilities, relevant case studies, and high-level industry notes and observations (which requires a minimal review by project managers)
• Drafts complete initial proposals for client work
• Participates actively in internal and client meetings, offering knowledgeable observations and suggestions
• Maintain email/telephone contacts with clients as needed, without requiring a supervisor to intervene on routine matters
• Contributes to and prepares the public affairs or communications related material with minimal guidance and review by managers
• Proactively identifies external meetings and trainings to attend to build sector knowledge and contacts
• Demonstrates awareness of utilization and expectations, coordinating with project leaders to manage them
• Assist in strategic planning to support business growth and client satisfaction
• Support the team in preparing the necessary background research for developing new business proposal
• Liaise with media and provide on-ground support to the clients during events and/or activations

Client Relationship Management Duties:


• Develops understanding of client issues through research and monitoring of relevant issues
• Demonstrates a strong client service ethic
• Effectively contributes to client account
• Responds to requests from team in timely manner
• Communicates proactively with project manager and team on status of deliverables/assignments
• Consistently behaves in a professional manner when dealing with people in all capacities

Requirements

• Bachelor's Degree in Mass Communication, International Relations, Public Relations or Equivalent
• 2-3 years of relevant experience in an agency with a background in consumer and healthcare clients
• Proficiency in Arabic and English
• Some travel may be required
• Must reside in Dubai or be willing to relocate
• Willing to work additional or irregular hours as needed and allowed by local regulations