Job Description

Job description
Ensure that cafe/resturant team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest.
Oversee all operational and administrative aspects of as appropriate and be able to prioritize the required level of engagement in both areas depending on business volumes and other related parameters.
Supervise the maintenance and cleanliness of the restaurants at all times and carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment.
Ensure accuracy of all menus: current, spelled correctly, clean and presentable and ascertain menu descriptions are up to date and distributed appropriately.
Maintain solid records of all Annual Leave and Public Holiday clearance and assure none are accumulated within the outlet.
Plan and execute special promotional activities for the outlet and plan for festive season events related to the outlet.
Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
Support company's philosophy and company culture through the use of Guiding Principles as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.

Skills Required