• Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the security department
• Provide supervisory guidance and support to all security officer colleagues within the Security Department.
• Create a safe and secure environment for our guests and colleagues by ensuring House Officers are making a minimum of 2 tours of property per shift.
• Assist in the development and implementation of Standard Operating Procedures for the Department.
• Review and follow-up on all incident, loss and accident reports.
• Perform daily administration of hotel's key control program.
• Be responsible for the fire life safety policies and procedures as dictated by the Dubai Fire Department's fire safety director legislation.

• High School Diploma or equivalent.
• Have a sense of urgency.

• Minimum 3 years' experience working in a hotel.
• Good knowledge of MS Office Products, and Hotsos.
• Pre-opening experience is an advantage.
• Previous experience working in the Middle East is an advantage.
• Good knowledge of CCTV system.

• Ability to understand guest needs and expectations and to deliver superior customer service with little input from others
• Clear communication; effective verbal and written communication skills in English. Arabic is an advantage.
• Trainer skills and ability to mentor and develop team members
• Confidence when talking with guests.

Edarabia