Job Code: 235/001/460
Industry: Steel ManufacturingJob Scope:
Assists the sales team in managing and organizing sales activities, providing administrative support, and facilitating effective communication between various departments. Duties are carried out for the company and all its subsidiaries, associated, and connected entities.Job Responsibilities:

• Prepare and organize sales documents, presentations, and proposals.
• Maintain and update customer databases and sales records.
• Help salesperson to handle incoming customer inquiries.
• Schedule appointments and meetings for the sales team.
• Process and manage sales orders, ensuring accuracy and completeness.
• Coordinate with other departments to fulfill orders and meet customer expectations.
• Monitor order status and communicate updates to customers.
• Respond to customer requests and provide product or service information.
• Assist the salesperson in addressing customer issues and ensure timely resolution.
• Collaborate with the sales team to enhance customer satisfaction.
• Assist in the preparation of sales forecasts and reports.
• Coordinate sales meetings and events.
• Track and report on sales performance metrics.
• Liaise between the sales team and other departments such as marketing, finance, and logistics.
• Communicate with customers to gather feedback and relay information to the sales team.
• Assist the salesperson in research on industry trends, competitors, and market conditions.
• Provide the sales team with relevant data to assist in decision-making.
• Any other job related to sales may be assigned by the reporting senior from time to time.

Job Requirements:

• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Computer literacy including advanced proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Experience in using SAP systems.
• Excellent time management; planning and organization skills.
• Ability to create a work environment that embraces, appreciates, and fosters diversity.
• Reliable, efficient, and effective with a high level of integrity.
• 3-7 years of experience as a sales coordinator in a mill or trader in the steel industry.
• Bachelor\'s or master\'s degree in business administration or a related field.

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