Job Description

Job Summary :

The Secretary/Receptionist is responsible for managing front-office duties, handling clerical tasks, answering calls, greeting visitors, and providing administrative support to ensure the office runs efficiently.

Key Responsibilities :

• Front Desk Management :
• Greet and welcome visitors with a professional and friendly demeanor.
• Answer and direct phone calls using a multi-line phone system.
• Manage incoming and outgoing mail and deliveries.
• Clerical and Administrative Support :
• Maintain and update filing systems, both electronic and physical.
• Prepare and draft letters, emails, and other correspondence.
• Assist with data entry, document management, and other administrative duties as assigned.
• Coordinate meeting schedules and conference room bookings.
• Ensure office supplies are stocked and order supplies as necessary.
• Communication :
• Act as a point of contact between the office, employees, and external stakeholders.
• Relay messages and transfer calls to appropriate departments or individuals.
• Handle inquiries from clients, visitors, and employees in a timely and professional manner.
• Calendar and Appointment Management :
• Schedule and confirm appointments and meetings.
• Maintain calendars for executives or management staff as required.
• Office Organization and Cleanliness :
• Maintain a tidy and organized reception area.
• Ensure that common areas such as the lobby, kitchen, and meeting rooms are kept in order.
• Support to Office Staff :
• Provide administrative support to the management and staff as needed, including creating reports, preparing documents, and managing correspondence.
• Technology & Office Equipment :
• Operate standard office equipment (phones, printers, scanners, etc.).
• Troubleshoot minor issues with office equipment.

Skills and Qualifications :

• High school diploma or equivalent (Associate's degree or higher is a plus).
• Proven experience in a receptionist, secretary, or administrative role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Professional appearance and attitude.
• Familiarity with office phone systems and basic office equipment.

Job Types: Full-time, Permanent

Pay: From AED2,000.00 per month

Ability to commute/relocate:

• Umm al-Quwain City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• receptionist/secretary: 1 year (Required)

Language:

• English (Required)