• Under the supervision of the Head of the Department, performs interpreting/ transliterating services of oral or written communications between English and Arabic.
• Provide interpreting / transliterating services for patients, employees and other individuals for meetings, interviews, telephone calls, etc. including one to one and group settings.

• Translates orally or in writing all documents presented by patients, staff and other individuals.
• Provide interpreting / transliterating services for patients, employees and other individuals for meetings, interviews, telephone calls, etc. including one to one and group settings.
• Prepare written translations of instructional and educational materials, correspondence, and forms from Arabic to English when appropriate for use bt eh patients, staff, and other individuals.
• Check original texts or confer with authors to ensure that translations retain the content, meaning, and feeling of the original material.
• Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.
• Compile terminology and information to be used in translations, including technical terms such as those for legal or medical material.
• Proofread, edit, and revise translated materials.
• Refer to reference materials such as dictionaries, lexicons, encyclopedias, and computerized terminology banks as needed to ensure translation accuracy.
• Follow ethical codes that protect the confidentiality of information.
• Identify and resolve conflicts related to the meanings of words, concepts, practices, or behaviors.
• Answer inquiries from patients, community agencies, and individuals and interprets and explain words and phrases for meaning and appropriateness.
• Handle appointment queries from the customer.
• Performs other duties and responsibilities as assigned by the HOD.

• At least a high school graduate or its equivalent.
• Speaks fluent English & Arabic.
• Basic knowledge of grammar, spelling, and punctuation both in English and Arabic.
• Minimum 1-year experience as a translator in a patient focused environment.
• Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills in English & Arabic.
• Knowledge of the principles and techniques of effective verbal and written communication in the English and Arabic Language.
• Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals.
• Patient focused; service oriented; patient & understanding.
• Reliable, punctual, dependable, and responsive.

NMC Healthcare